Updated in January 2026
INTRODUCTION
SABIS International School, Astana, Kazakhstan (collectively referred to as “we”, “us”, “our”, or “ours”) values and takes your privacy rights seriously. We are committed to being transparent about the data we collect about you, how it is used and with whom it is shared as set forth herein.
This Privacy Policy (the “Policy”) applies to the Personal Data collected from all users of the sisastana.sabis.net website (the “Website”).
The operator of this Website is:
SABIS International School- Astana, Kazakhstan
Al Farabi Street, Esil Area,
Astana, Kazakhstan
+7 777 040 00 09
+7 777 020 00 09
info@sisastana.sabis.net
Questions, comments, and requests regarding this Policy: privacy@sabis.net
The terms "you," "your," and "yours" refer to the user or visitor of the Website and/or the parent or legal guardian of a student as applicable.
This Policy, together with our Terms & Conditions, sets out the basis on which any Personal Data we may collect about you, or that you choose to provide to us, and your choices and rights regarding our use of your Personal Data. It also explains the purpose of processing your Personal Data and how we keep it safe. Please read the following sections carefully to understand our views and practices regarding your Personal Data and how we handle it.
We reserve the right to make changes periodically to this Policy at our sole discretion. Changes to the Privacy Policy will be posted on this page.
DEFINITIONS
Personal Data: Personal data is defined as “any information relating to an identified or identifiable natural person (‘data subject’); an identifiable natural person is one who can be identified, directly or indirectly, in particular by reference to an identifier such as a name, identification number, location data, online identifier, or to one or more factors specific to the physical, physiological, genetic, mental, economic, cultural, or social identity of that natural person.”
Processing: Any operation performed upon Personal Data, including but not limited to collection, storage, use, erasure, recording, disclosure, transmission, alteration, distribution, etc.
Data Subject: Any individual whose Personal Data is being collected, held, or processed, i.e., the individual to whom the Personal Data relates.
A cookie: is a small file of letters and numbers that we store on your browser or your device when you visit our website for its proper operation.
INFORMATION COLLECTED ON OUR WEBSITE
The types of Personal Data the School collects about prospective students, students, and parents and/or guardians (‘Parents’) before, during, and after a student’s enrollment at the School, as well as other individuals/visitors who come into contact with the School, include the following:
- Contact Details (e.g., name, home address, e-mail address, phone number)
- Content Data (e.g., text input)
- Usage Data (e.g., interest in Website’s contents, access time)
- Online/Technical Identifiers (e.g., device information, IP address)
We collect most of the Personal Data held about a Data Subject directly from you through the “Interest Form” essential to process your application and to contact you.
Occasionally, visitors submit their Personal Data through the “Contact Us” form on the Website. The required details are necessary for contacting the Website visitors and processing their inquiry.
Children’s Privacy
We place great importance on protecting the privacy of young children who may use the Website. We do not knowingly solicit or collect Personal Data from individuals under the minimum age required by applicable laws. To use our Services, you must be of the age of majority in your jurisdiction. Individuals under this age may only use our Services under the supervision and with the involvement of a parent or legal guardian.
If you are a parent or legal guardian and believe that your child has provided us with Personal Data without your consent, you may contact us at privacy@sabis.net. You have the right to exercise all applicable data protection rights on behalf of your child, including the right to request access to, receive a copy of, or request the deletion of any Personal Data submitted.
PURPOSE OF DATA COLLECTION
Type of Personal Data Collected and Collection Purpose:
1. Information You Give to Us Voluntarily:
Interest Form:
The Interest Form is used to contact you following your submission. Personal data submitted through the form is collected solely for the purpose of communicating with the family throughout the admissions process.
Contact Us Form:
Personal Data submitted through the Contact Us form is used to respond to your inquiries and to contact you based on your request.
2. Information We Collect Automatically About You
The Personal Data collected automatically through cookies or the web server logs is used to ensure that content from our Website is presented in the most effective manner for you. This data is also used to administer our Website and perform internal statistical and trend analysis to improve the user experience and performance of our Website.
No automated or profiling-based decision-making would be performed.
DATA SECURITY
We are committed to protecting your Personal Data and processing it securely. To safeguard your information, we have implemented administrative, technical, and physical security measures designed to prevent accidental or unlawful destruction, loss, alteration, unauthorized disclosure, or access to the Personal Data we collect, store, or use.
These measures include, but are not limited to, Role-Based Access Control (RBAC), which restricts access to Personal Data to authorized employees and agents who require it to operate, maintain, or improve our applications and services; Multi-Factor Authentication (MFA); data masking; encryption and secure transmission using industry-standard protocols to protect data both in transit and at rest; logging and auditing where access and system activities are logged and reviewed periodically to detect and prevent unauthorized use; secure infrastructure controls, to protect the Platform from unauthorized access.
We remain committed to maintaining the confidentiality, integrity, and availability of your Personal Data and continually review and enhance our security measures in alignment with industry best practices and applicable legal requirements.
LINKS TO OUR SOCIAL MEDIA PORTALS
We maintain an online presence on social media networks and platforms in order to communicate with users and interested parties and inform them about our services.
With that, your Personal Data may be processed beyond the country/geographical region in which you reside. Depending on the social media provider and/or the online video hosting services (Facebook and Instagram), they may perform other data processing. For details, refer to the respective platforms’ terms of use and data privacy policies.
We are not responsible for third-party links to other websites. We are not responsible for the content or data processing generated on third-party websites and accessible by links or hyperlinks on our Website. We will also not be responsible for the Personal Data that they share on other websites or social media platforms.
LINK TO ONLINE VIDEO HOSTING
We use Vimeo, the online video hosting service from Vimeo Inc., 555 West 18th Street New York, New York 10011, on our Website. You may adjust your Vimeo data privacy settings by referring to their privacy policy found at:
https://vimeo.com/privacy
EXTERNAL LINKS
The Website includes links to external sites within the SABIS® Global Network, such as the SABIS® Careers, SABIS® Digital Platform or the SABIS® Newsletter. Please refer to the privacy policies of each external site within the SABIS® Global Network to understand how your Personal data is being processed.
USE OF GOOGLE ANALYTICS
The Website uses Google Analytics – a web analytics service from Google LLC, 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA. ("Google") – to generate reports on the Website activities, which help us improve our services using active IP anonymization.
For more information about Google Analytics cookies, you can access the following link:
https://developers.google.com/analytics/devguides/collection/analyticsjs/cookie-usage
To opt out of Google Analytics (relating to your use of our Website), you can adjust your cookies settings, or you can download and install the Browser Plugin available by visiting:
https://tools.google.com/dlpage/gaoptout?hl=en
USE OF GOOGLE MAPS
We use Google Maps on our Website. Google Maps is a service provided by Google LLC, 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA.
The Google Maps plug-in is included by embedding the service on our Website using what is known as iFrames. When loading these iFrames, Google may collect and process information (including personal data) under certain circumstances. We cannot exclude the possibility that Google may also transmit this information to a server in a different country.
We do not collect any data when you use Google Maps through our Website.
The purpose of having Google Maps on our Website is to display our address and make further information available to you by providing access routes to the respective locations; therefore, making it possible for you to plan your journey independently.
Information on Google’s existing Privacy Shield certification and other relevant data on Google’s data processing within the framework of the use of Google services can be found at: https://policies.google.com/privacy
PERSONAL DATA ERASURE AND STORAGE DURATION
We will endeavor to keep your Personal Data accurate and up-to-date and not keep it for longer than is necessary to fulfill the purposes outlined in this Policy unless otherwise required by law.
The Personal Data you submit through the “Inquiry Form” and the “Contact Us” form will be transmitted directly to authorized personnel at the School.
We have no impact over the duration for which data held by social network operators are stored for their own purposes. For details, please refer directly to the social network operators’ privacy policies.
PERSONAL DATA TRANSFER AND SHARING
The School is part of the SABIS® Global Network. Therefore, authorized employees from SABIS Educational Services S.A.L., based in Adma, Lebanon, may access your Personal Data solely for various support purposes, further to the School request.
DISCLOSURE TO THIRD PARTIES WITHOUT PREJUDICE TO THE PREVIOUS CLAUSE
We do not share your Personal Data with third parties without obtaining your consent. However, we may be required or need to disclose your Personal Data in the following circumstances:
- If we receive a valid request from the police, law enforcement agencies, regulatory bodies, or government authorities in the country of origin or elsewhere.
- We may share your Personal Data with our service providers in order to provide you with the necessary services. These service providers can be provided upon request and when applicable.
- We may share your data with relevant service providers for contract execution and business development.
LEGAL BASIS FOR THE PROCESSING OF YOUR PERSONAL DATA
We process your Personal Data based on your consent when applicable. You may withdraw your consent at any time by contacting us at privacy@sabis.net. Please note that withdrawing your consent will prevent us from continuing to process your Personal Data on that basis; however, it will not affect the lawfulness of any processing carried out prior to the withdrawal.
DATA SUBJECT RIGHTS
In certain circumstances, you have certain rights regarding your Personal Data. A summary of each right and how you can exercise it is set out below. To exercise any of these rights, please contact us by sending an e-mail to privacy@sabis.net
- Right of access – You have the right to request a copy of the Personal Data we hold about you.
- Right of rectification – You have the right to ask us to correct inaccurate or incomplete data we hold about you.
- Right to request deletion – In certain circumstances, you can ask for the data we hold about you to be erased from our records.
- Right to restriction of processing – Under certain conditions, you have the right to ask us to restrict the processing of your Personal Data.
- Right of portability – You have the right to have the data we hold about you in a structured, commonly used, and machine-readable format.
- Right to block – You have the right to block certain types of processing, such as direct marketing.
- Right to object to automated processing, including profiling – Profiling-based activities are not carried out under any circumstances.
- Right to withdraw your consent for Personal Data Processing – You shall inform us of this through any available means in accordance with Law provisions.
- Right to lodge a complaint – If you object to our processing of your Personal Data, you have the right to complain to the relevant authority in the country where you reside or the alleged infringement of data protection laws has taken place.
ACCEPTANCE AND CHANGES TO THE POLICY
By using our Website and Services, you agree to and consent to this Privacy Policy. Any changes we may make to this Policy in the future will be posted on this page.
